Privacy Policy

 

This Privacy Policy applies to Casamesto (hereinafter referred to as “we” or “us”) and governs how we collect, use, store, and manage information provided through our online services.

1 Scope of This Policy
This policy applies to personal information collected when users browse our website, place orders, contact us, or otherwise interact with our online services.

2 Methods of Information Collection (Including Cookies)
We may collect information through the following methods:

1. Information voluntarily provided by users when placing orders or making inquiries, including name, contact details, delivery address, and payment information;

2. Data automatically collected during website visits, such as browsing patterns and device information;

3. Cookies used to store preferences, recognize returning visitors, and support functionality. Users will be informed and may choose whether to authorize Cookies before they are collected.

3 Use of Information and Rules for Sharing
We process personal information only where necessary and for the following purposes:

1. Completing orders, including processing payments, arranging delivery, and providing after-sales assistance;

2. Operating, maintaining, and improving service performance and user experience;

3. Providing communications where users have granted consent.
   We do not share information unless required to:

• Support delivery and logistics through service providers;

• Comply with legal obligations;

• Fulfill requests where users have given explicit permission.

4 Data Storage and Cookie Management

1. Personal information is stored securely for only as long as required to fulfill the purposes stated above;

2. Users may manage Cookies through browser settings, including allowing, blocking, or deleting them;

3. Disabling Cookies may affect access to or performance of certain features.

5 User Rights
Users may exercise the following rights regarding their personal information:

1. Request access to the data we hold;

2. Ask to correct or update inaccurate or incomplete data;

3. Request restriction, deletion, or cessation of processing where applicable;

4. Withdraw previously granted consent without affecting processing completed prior to the withdrawal.
   Users may contact us at any time to exercise these rights.

6 Legal Basis for Data Processing (GDPR)
We rely on the following grounds for processing personal information:

1. Contract Performance: To fulfill purchases, process orders, and provide requested services;

2. Explicit Consent: For newsletters or communication that users choose to subscribe to;

3. Legal Obligations: To meet accounting, tax, or regulatory requirements;

4. Legitimate Interests: To improve website functionality, enhance experience, and prevent fraudulent activity.

7 Contact Us
For questions or requests regarding your personal information, please contact us using the details below:

Address: 9504 Edmonds Way Apt 223, Edmonds, WA 98020-5942, US
Phone: +1 (253) 686-6448
Email: solutions@casamesto.com
Business Hours: Business Hours: Monday to Friday, 9 AM – 6 PM (Australia/Sydney, AEST/AEDT)